Tech Help

Free Tech Help from a Digital Navigator

Digital Navigators are trained, trusted guides who help with various technology needs. They assist anyone needing a device, secure free or low-cost internet service, and much more.

To meet with Reed, the Digital Navigator at Butterfield, book an appointment with them on our calendar. You can also email Reed or call the Library to make an appointment.

For more information, visit the Digital Navigators of the Hudson Valley's website.

Printing at the Library

No printer at home? No problem! You can easily send your print jobs to the library, even while you're at home. 

Download the PrinterOn App on your device, or visit Then retrieve your documents from the library when it's convenient for you! All print jobs will be held at the Front Desk.

Black & white: $0.15 per page
Color: $0.40 per page

For technical help, visit the PrinterOn Services Support Website, or call us at 845-265-3040.

Help Guides for Digital Library Services

Check out the links below for help with some of our online services. Don't see what you're looking for? Contact us using the form above.


Use Hoopla to digitally borrow ebooks, audiobooks, movies, TV shows, and more! See their help page below for questions about setting up your account, resetting your password, or utilizing a number of other features.

Get help with Hoopla


Use Kanopy to stream movies for free with your library card! Have a question about setting up or using your account? Check out the link below!

Get help with Kanopy


Libby has replaced the Overdrive app. With Libby, you can browse, borrow, and download ebooks, digital audiobooks, and magazines. All you need is your library card. 

Get help with Libby

GetSetUp x NYS

The New York State Office for the Aging and Association on Aging in New York have partnered with GetSetUp to offer free online classes for hundreds of thousands of older adults in New York State. Subjects include health & wellness, technology, travel, arts, cooking, financial planning, and more.

Click the button below to explore hundreds of classes.

Need help with our online resources? Have a question about a phone, tablet, computer, or anything else technology-related? Check out our quick-help guide or fill out the form below to ask your question!

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