Tech Help


Printing at the Library

No printer at home? No problem! You can easily send your print jobs to the library, even while you're at home. It is possible to easily & securely print from a mobile phone, tablet, or laptop -- either remotely or at the library.

1. Locate the blue poster next to the Library printer and scan the QR code. If you're printing from home, go to:  https://print.princh.com?pid=109544.
2. Upload your document(s).
3. Adjust the settings.
4. Enter your email address.
5. Proceed to the Circulation Desk to pay for and finalize your print job. Documents will not be printed out until you arrive at the Library to pick them up.


Printing costs:
Black & white: $0.15 per page
Color: $0.40 per page

Free Tech Help from a Digital Navigator

Digital Navigators are trained, trusted guides who help with various technology needs. They assist anyone needing a device, secure free or low-cost internet service, and much more.

To meet with Reed, the Digital Navigator at Butterfield, book an appointment with them on our calendar. You can also email Reed or call the Library to make an appointment.

For more information, visit the Digital Navigators of the Hudson Valley's website.

Help Guides for Digital Library Services

Check out the links below for help with some of our online services. Don't see what you're looking for? Contact us using the form above.


Hoopla

Use Hoopla to digitally borrow ebooks, audiobooks, movies, TV shows, and more! See their help page below for questions about setting up your account, resetting your password, or utilizing a number of other features.

Get help with Hoopla

Kanopy

Use Kanopy to stream movies for free with your library card! Have a question about setting up or using your account? Check out the link below!

Get help with Kanopy

Libby

Libby has replaced the Overdrive app. With Libby, you can browse, borrow, and download ebooks, digital audiobooks, and magazines. All you need is your library card. 

Get help with Libby

GetSetUp x NYS

The New York State Office for the Aging and Association on Aging in New York have partnered with GetSetUp to offer free online classes for hundreds of thousands of older adults in New York State. Subjects include health & wellness, technology, travel, arts, cooking, financial planning, and more.

Click the button below to explore hundreds of classes.

Need help with our online resources? Have a question about a phone, tablet, computer, or anything else technology-related? Check out our quick-help guide or fill out the form below to ask your question!

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